Last Updated: 29 August 2026
This Privacy Policy applies to the websites, products and services operated by Voltaris Energy Pte. Ltd. in Singapore and Voltaris Energy Solutions Sdn. Bhd. in Malaysia (collectively, “Voltaris”, “we”, “us” or “our”).
Voltaris respects your privacy and is committed to protecting the personal data entrusted to us.
This Privacy Policy explains how we collect, use, disclose, process, store and protect your personal data when you visit our websites, use our online tools and calculators, communicate with us, request a quotation, purchase or subscribe to our products or services, or otherwise interact with Voltaris.
We handle personal data in accordance with applicable data protection laws, including the Personal Data Protection Act 2012 of Singapore and the Personal Data Protection Act 2010 of Malaysia, including applicable amendments, regulations, standards and guidelines.
Where different requirements apply depending on the country in which you interact with Voltaris, the requirements of the applicable local law will prevail.
Depending on how you interact with us, we may collect personal data and other information including:
We generally seek to collect only information that is reasonably necessary for our business, contractual, operational or legal purposes.
We may collect personal data when you:
We may also receive personal data from contractors, consultants, professional advisers, business partners, utilities, equipment providers, service providers, related companies or other parties involved in delivering our products and services.
We may collect, use, disclose or otherwise process personal data for purposes including:
Where required by applicable law, we will notify you and obtain the necessary consent before processing personal data for a materially different purpose.
Our websites may provide solar savings calculators, system sizing tools, return-on-investment calculators, energy estimators and other interactive features.
Depending on the tool, you may be asked to provide information such as:
We may use this information to generate indicative estimates relating to:
If you provide personal data such as your name, telephone number, email address or property information together with the calculator information, we may also use it to:
Results generated by our calculators, estimators and online tools are indicative estimates for general informational purposes only.
Actual solar generation, electricity savings, system performance, electricity export, financial returns and payback periods may differ from the estimates shown.
Actual results may be affected by factors including:
Calculator results do not constitute a guaranteed quotation, financial advice, investment advice, professional engineering advice or a guarantee of system performance or future savings.
A formal assessment, system design and quotation may be required before Voltaris can provide a confirmed proposal.
Due to the nature of our business, we may collect, receive or create information relating to your property and energy system, including:
We may use such information for project evaluation, system design, quotation, installation, utility or regulatory submissions, commissioning, maintenance, warranty and after-sales support.
Voltaris does not sell your personal data.
Where reasonably necessary for our business or to provide our products and services, we may disclose personal data to:
We seek to disclose only such information as is reasonably necessary for the relevant purpose.
We may also disclose personal data where required or permitted by applicable law, regulation, court order, legal process or lawful request from a competent authority.
Voltaris operates across multiple jurisdictions.
Where reasonably necessary for our operations or the provision of our products and services, personal data may be shared with or processed by another Voltaris entity, including our operations in Singapore and Malaysia.
Personal data may also be processed or stored outside the country in which it was originally collected through our:
Where personal data is transferred across national borders, Voltaris will take reasonable and appropriate measures to protect such data and comply with applicable cross-border data transfer requirements.
Where the laws of the jurisdiction in which you interact with Voltaris impose additional or different requirements, those requirements will apply.
Where permitted by applicable law and where the necessary consent has been obtained, we may communicate with you regarding:
Communications may be made through:
You may request to stop receiving marketing communications from us at any time.
Where applicable, our direct marketing activities will also comply with local requirements relating to telephone marketing, messaging, consent and opt-out rights.
Our websites may use cookies, pixels, analytics technologies and similar tools.
These technologies may collect information including:
We may use these technologies to:
Where required by applicable law, we may request consent before using certain non-essential cookies or similar tracking technologies.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.
Our websites may contain links to websites, applications or services operated by third parties.
Voltaris is not responsible for the privacy practices, security, availability or content of third-party websites or services.
We encourage you to review the relevant privacy policies before providing personal information to third parties.
We take reasonable administrative, physical, organisational and technical measures to protect personal data in our possession or under our control against risks including:
Access to personal data may be restricted to employees, contractors and service providers who reasonably require access for legitimate business purposes.
However, no method of transmission over the internet, electronic communication or electronic storage system can be guaranteed to be completely secure.
Where we become aware of a personal data breach, we will take appropriate steps to investigate, contain and manage the incident.
Where required by applicable law, we will notify the relevant data protection authority and/or affected individuals within the applicable regulatory requirements.
We retain personal data only for as long as reasonably necessary for:
When personal data is no longer required for any business or legal purpose, we will take reasonable steps to delete, destroy, anonymise or otherwise cease retaining the personal data.
We take reasonable steps to ensure that personal data is accurate and complete where it is likely to be used to make a decision affecting you or disclosed to another party.
You are encouraged to inform us if your personal information changes or if you believe information held by us is inaccurate, incomplete or outdated.
Depending on the jurisdiction and applicable law, you may have rights relating to your personal data, including the right to:
Your rights may be subject to legal exceptions, limitations, procedural requirements or reasonable fees permitted by applicable law.
We may require reasonable information to verify your identity before processing a request.
Where our collection, use or disclosure of personal data relies on your consent, you may withdraw that consent by giving us reasonable notice.
Depending on the information concerned, withdrawal of consent may affect our ability to:
Where appropriate, we will inform you of the likely consequences of withdrawing consent.
If you provide us with personal data relating to another individual, such as a:
you should ensure that you have the authority to provide such personal data or have obtained the necessary consent where required by applicable law.
Our products and services are generally intended for adults and property owners, businesses or authorised representatives.
We do not knowingly seek to collect personal data from children or minors unless such information is reasonably necessary and is provided with the appropriate authority or consent.
If you believe that a child or minor has provided personal data to us without appropriate consent, please contact us.
If Voltaris undergoes a merger, acquisition, restructuring, financing transaction, sale of business or assets, corporate reorganisation or similar transaction, personal data may be disclosed or transferred as part of that transaction.
Any such disclosure or transfer will be handled in accordance with applicable data protection law.
We may update this Privacy Policy from time to time to reflect changes in:
The latest version will be published on our website together with the revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, wish to exercise your personal data rights, withdraw consent, request access or correction, or make a complaint regarding the handling of your personal data, please contact us.
Singapore & Malaysia
Voltaris Energy Pte. Ltd.
Email: sales@voltarisenergy.sg
Website: www.voltarisenergy.sg
Please provide sufficient information to allow us to identify you, understand your request and respond appropriately.
This Privacy Policy is intended to operate across the jurisdictions in which Voltaris conducts business.
Where you interact with Voltaris in Singapore, your personal data will be handled in accordance with applicable Singapore data protection law.
Where you interact with Voltaris in Malaysia, your personal data will be handled in accordance with applicable Malaysian data protection law.
Where there is any inconsistency between this Privacy Policy and a mandatory requirement of applicable data protection law, the mandatory legal requirement will prevail.
